About Access Portal
Making luxury travel accessible to everyone since 2017.
Our Story
Access Portal was founded in 2017 with a simple mission: make luxury travel experiences accessible to everyday families and travelers who deserve unforgettable vacations without the luxury price tag.
We recognized a fundamental inefficiency in the hospitality industry—hotels, resorts, and cruise lines operate with 60-75% empty rooms year-round. While properties lose money on vacant inventory, millions of families can't afford the vacations they dream about.
We built the bridge between these two realities.
Through strategic partnerships with licensed hospitality providers, we created a membership network that gives our members lifetime access to wholesale travel certificates. These aren't discount codes or promotional deals that expire—they're verified certificates backed by established hotels, resorts, and cruise lines including major brands like Royal Caribbean, Carnival, Marriott, and Hilton properties.
Today, over 9,000 members trust Access Portal to deliver authentic travel experiences at a fraction of retail cost. We've helped families save millions of dollars on vacations they thought were financially out of reach.
Our commitment remains unchanged: transparent pricing, legitimate certificates, and exceptional value for every member.
Our Mission
To democratize access to luxury travel experiences by connecting everyday travelers with the hospitality industry's unsold inventory through verified, lifetime membership certificates.
We believe everyone deserves the opportunity to:
- Take their family on a dream vacation
- Experience a luxury cruise without breaking the bank
- Explore new destinations without financial stress
- Create lasting memories with loved ones
- Travel regularly instead of once every few years
We're not just selling travel certificates—we're enabling life experiences that build stronger families, broader perspectives, and unforgettable memories.
Why Access Portal Is Different
We operate differently from traditional travel booking sites, discount clubs, and timeshare programs. Here's what sets us apart:
Lifetime Membership, One-Time Payment
Pay once, access forever. No monthly fees, no annual renewals, no subscription traps. Your $97 or $147 membership never expires.
Complete Transparency
We disclose all costs upfront—redemption fees and taxes are clearly stated before you commit. No hidden charges, no surprise fees at checkout.
No Timeshare Presentations
This is not a timeshare program. You will never be required to attend sales presentations, property tours, or promotional events. Your certificates come with zero strings attached.
Verified Certificates, Real Properties
Every certificate in our network is backed by established hospitality providers. These are real hotels, real resorts, and real cruise lines—not vouchers that expire or properties that don't exist.
Actual Wholesale Access
We don't offer "discounts" or promotional rates that anyone can find online. We provide genuine wholesale access to hospitality inventory through our licensed B2B partnerships.
Member-First Philosophy
Our business model works when our members save money and have great experiences. Their success is our success. We've structured everything—from pricing to partner selection—around member satisfaction.
Meet the Access Portal Team
Our team brings together professionals from the travel industry, hospitality sector, customer service, and technology to deliver a seamless membership experience.
We're based in Tampa Florida and operate with a simple philosophy: treat every member the way we'd want our own families treated.
From our member support specialists who help you redeem certificates, to our partnership team that vets every hospitality provider in our network, to our technology team that keeps your member dashboard running smoothly—we're all working toward the same goal: helping you travel more for less.
Got questions? Our team is here to help. We typically respond to member inquiries within 24 hours.
Our Impact by the Numbers
Since 2017, Access Portal has delivered measurable value to thousands of members:
9,000+ Active Members
Families and travelers nationwide trust Access Portal for their vacation planning.
$12+ Million in Savings
Our members have collectively saved over twelve million dollars compared to booking the same trips at retail rates.
35 Travel Certificates
Lifetime access to vacation stays, cruises, dining, smart devices, and travel passes across six reward categories.
50,000+ Redemptions
Tens of thousands of certificates redeemed for real vacations, real cruises, and real experiences.
4.8/5 Member Rating
Based on verified Trustpilot reviews from members who've used their certificates and experienced the value firsthand.
98% Satisfaction Rate
Nearly all members report they would recommend Access Portal to friends and family after their first redemption.
Our Commitment to You
When you join Access Portal, you're not just buying a membership—you're gaining a partner committed to your travel success. Here's what you can expect from us:
Honest Communication
We'll never oversell or exaggerate. If there are limitations or restrictions on a certificate, we disclose them clearly before you join.
Responsive Support
Questions about redemption? Confused about the process? Our member support team responds promptly and works to resolve any issues quickly.
Quality Partnerships
We vet every hospitality provider in our network. If a property doesn't meet our standards or generates member complaints, we remove them from the program.
Continuous Improvement
We actively listen to member feedback and work to improve the experience. Many of our best features and partnerships came directly from member suggestions.
30-Day Guarantee
If you're not satisfied with your membership for any reason, and you haven't redeemed any certificates, contact us within 30 days for a full refund—no questions asked.
We're not perfect, but we're committed to making this right when issues arise and constantly improving the member experience.
Common Questions About Access Portal
Is Access Portal a legitimate company?
Yes. We've been operating since 2017 with thousands of satisfied members. Our certificates are provided through licensed third-party partners with established relationships in the hospitality industry.
How do you offer such low prices?
We access unsold inventory from hotels, resorts, and cruise lines at wholesale rates. Properties would rather fill empty rooms at reduced upfront cost and earn revenue from on-site services than leave rooms vacant and generate zero income.
Are there really no monthly fees?
Correct. Your membership is a one-time payment ($97 for Essentials or $147 for Full Access) with lifetime access. You'll never be charged monthly, annually, or any recurring fees.
What do I actually pay when I use a certificate?
You pay a small redemption fee ($12-$50 depending on certificate) plus applicable taxes and port fees, which typically range from $40-$150 per person depending on the destination and duration.
Is this a timeshare?
No. This is a travel certificate membership program. You will never be required to attend sales presentations or timeshare tours.
How long does my membership last?
Forever. Your membership never expires, and the certificates remain available for your lifetime.
Can I really save thousands of dollars?
Yes. Our members regularly save $1,500-$3,000 per vacation compared to booking the same accommodations at retail rates. The more you travel, the more you save.
Have more questions? Visit our comprehensive FAQ page or contact our support team.