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Frequently asked questions

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Support Center

• Mon–Thu: 9:00 AM – 6:00 PM EST
• Fri: 9:00 AM – 2:00 PM EST
• Sat–Sun: Closed

Email Response Time
• Avg reply: 6–12 hours
• Max: 24 hours• support@accessportal.com – General Support
• info@accessportal.com – General Information
• members@accessportal.com – Member Services

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• Contact us anytime — we respond in the order messages are received.

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